Social Media keeps growing
We’ve cracked the code
One out of every 20 web visits are to social networking sites; visitors spend three times longer there than they do at news and media sites. Paying attention to how your customers are engaging with each other lets you focus on what they consider important. To help you make sense of the chatter, Networked Insights delivers a new type of tool we call customer intelligence — a powerful combination of web analytics, business intelligence, and social-media analysis.
Tell me more
What's All the Fuss About "Engagement"?BrainReactions, 07/01/08
Engagement as the Measure in Social MediaRSS Ray, 06/04/08
Riding the Groundswell of Social Media (podcast with Charlene Li)Buzz Marketing for Technology, 06/02/08
Customer Service 2.0: Clients become brand managersComputerWorld, 05/28/08
What’s in it for me?
Know where your customers are engaging
- Acquire more customers
- Viral marketing opportunities
- Optimize for search engines (SEO)
Know what they are saying
- Increase brand advocacy
- Gain competitive intelligence
Know how to join the conversation
- Identify pain and passion points
- Test advertising
Who’s on board?
- E-tailers — drive sales
- Lifestyle Brands — engage your customers
- Consumer Brands — increase brand loyalty
- Technology Products — leverage expert users
Customer Driven Market Research For Growth and Profit
A conversation with Dan Neely
Podcast from RSS Ray
We're looking for
a Web Front-End Technologist/Developer and
a Senior Network Engineer.
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